Warranty Claims

The majority of our AFMAT products are covered by a one year limited warranty. This warrants that the products are free from defects in material and workmanship. It does not cover conditions or malfunctions resulting from normal wear, abuses, accidents or repairs attempted by other parties. Please refer to your owner's manual for warranty information specific to your product.

To submit a warranty claim, please fill out the form below and we’ll get back to you as quickly as possible.

Hours
Monday – Friday: 8:00am – 5:00pm EST

Our Promise:
Prompt Response:We are dedicated to addressing your concerns within 24 hours.
Professional Support:Should you face any defects or quality issues, our after-sales team is ready to help.

Ready to save on your purchase? Our sales team will personally reach out within 24 hours with a competitive, no-obligation quote tailored to your needs.
Wholesale Bulk Order Contact：partner@afmat.com

For customer order after-sales service: support@afmat.com / afmatoffice1@gmail.com
WhatsApp:1-(929) 215-7832
Phone: 1-(929) 215-7832
How to Reach Us:
Product ID Required:To expedite the resolution process, please provide your product purchase ID.
Detailed Description:Share your questions and concerns in detail, and include pictures or videos if possible. This will help us understand and resolve the issue more effectively.
Preferred Contact Methods:We recommend contacting us via Email or WhatsApp for clear communication and record-keeping.

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