Warranty Claims

The majority of our AFMAT products are covered by a one year limited warranty. This warrants that the products are free from defects in material and workmanship. It does not cover conditions or malfunctions resulting from normal wear, abuses, accidents or repairs attempted by other parties. Please refer to your owner's manual for warranty information specific to your product.

To submit a warranty claim, please fill out the form below and we’ll get back to you as quickly as possible.

Write Us

Jot us a note and we’ll get back to you as quickly as possible.

Our Promise:
Prompt Response:We are dedicated to addressing your concerns within 24 hours.
Professional Support:Should you face any defects or quality issues, our after-sales team is ready to help.

Hours: 8:00AM - 5:00PM EST

Phone: 1-(323) 961-7865

Email: support@afmat.com / afmatoffice1@gmail.com

WhatsApp:1-(323) 961-7865

How to Reach Us:
Product ID Required:To expedite the resolution process, please provide your product purchase ID.
Detailed Description:Share your questions and concerns in detail, and include pictures or videos if possible. This will help us understand and resolve the issue more effectively.
Preferred Contact Methods:We recommend contacting us via Email or WhatsApp for clear communication and record-keeping.


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